Continuing Education
2025 CE Classes are brought to you by:
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Fall 2025 Continuing Education Courses
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EVENT DATES:
Wednesday, October 1st & Thursday, October 2nd
INSTRUCTOR:
Back by popular demand - Jonathan May
jmaymagic.com
About Jonathan-After a successful 10-year career in the insurance world, Jonathan May decided to go into business for himself as a full-time entertainer, based out of Des Moines IA. For the last 15 years, he has traveled the Midwest as a professional full-time Magician, performing over 400 shows a year at casinos, clubs, and corporate parties! Although still licensed, Jonathan no longer is active in the Insurance world, but he LOVES to share his enthusiasm towards it through his classes with Cape School for continued education. His high energy and fun-filled CE classes have found a local “following” and he has made several trips to Duluth over the last few years. When was the last time you laughed and had Magic Tricks in your CE Classroom? Don’t miss it!
LOCATION:
Black Woods Event Center
195 US-2, Duluth, MN 55810
October 1st
MORNING COURSE: Ethical Choices in Insurance (1029715)
continental breakfast included
Time: 8am-12pm
Ethics Credits: MN – 4, WI – 4
Description: This course provides the student with tools to make ethical decisions in the insurance business. It begins with a discussion of insurance ethics, including defining ethics, discussing the place of moral reasoning in ethics, differentiating between insurance law and business ethics, and describing the purpose and use of ethics codes. It then explains an ethical decision-making model and its underlying precepts, which can be used to resolve insurance ethical dilemmas. The course looks at several examples of ethical dilemmas, including right vs wrong dilemmas, short-term vs long-term dilemmas, self-interest vs client interest dilemmas, truth vs loyalty dilemmas, individual vs community dilemmas and justice vs mercy dilemmas. It includes several short exercises that apply the ethical decision-making model components to ethical dilemmas and a case study that applies the entire 10 step model to an insurance ethics dilemma.
LUNCH: Catered by Black Woods Group
included with purchase of course
AFTERNOON COURSE: E Practices in Insurance (1034321)
snacks and beverages included
Time: 1pm-5pm
General Credits: MN – 4, WI – 4
Description: The class provides legal practice standards and direction in the areas of eCommerce transactions, electronic communications, internet and mobile office management, and insurer, agency and customer privacy. Practical industry examples and processes are noted throughout to provide clear insight into legal insurance eCommerce and communication standards. Areas addressed from a legal standpoint include: E sign transactions, electronic disclosures, emailing security, electronic data confidentiality, privacy regulations, electronic recordkeeping and online advertising. Process aids are provided related to: office security and protocol, electronic record keeping, social media, all modes of electronic communication, mobile device security and privacy methods. The producer will be equipped to provide legal and appropriate action and response to a variety of insurance electronic transaction situations.
October 2nd
MORNING COURSE: Ethics in the Insurance Business (1029714)
continental breakfast included
Time: 8am-12pm
Ethics Credits: MN – 4, WI – 4
Description: This course explains the ethics involved in key insurance business responsibilities. It begins by defining ethics, differentiating between ethics and law, describing prevalent business ethical theory constructs and decision-making tools, and providing an ethical decision-making model. The course then considers the ethical qualities needed to support consistent suitable insurance transactions. It provides examples of unsuitable transactions in all lines and provides exercises for determining how suitability ethics were violated in the examples and how such violations may be avoided. Next, the course tackles the important area of client interest and representation. It considers captive and independent producers and insurance brokers. It lists potential dilemmas that arise based on insurance representation role and demonstrates how these may be addressed through the use of ethics codes and standards. Ethics discovered through examinations and audits is the next topic. The course provides key ethical duties of licensees when examined and provides an exercise to evaluate ethics involved in getting a positive or a negative examination rating. Also included is a comprehensive explanation of the ethical duties owed to the stakeholders in the licensee’s insurance business, including ethical duties to the insurer, clients, business partners, family, and the community. The course concludes with a case study that applies the ethical decision-making model to a conflict of interest situation in the commercial property arena.
LUNCH: Catered by Black Woods Group
included with purchase of course
AFTERNOON COURSE: Insuring Automobiles and Their Drivers (1034323)
snacks and beverages included
Time: 1pm-5pm
General Credits: MN – 4, WI – 4
Description: This course considers important aspects of insuring autos and their drivers. It provides a look into the auto insurance environment, its inherent risks and impact on underwriting and rates. Included are new auto features, electric vehicles, use of telematics, autos in the gig economy, remote workers and commuting, distracted driving and more. The personal auto policy, its features and various needed endorsements are explained in light of market needs. Factors in personal auto insurance rates, Usage Based Insurance, classic auto coverage and the role of umbrella liability insurance are reviewed. The commercial auto policy, its coverages and endorsements are explored. Transportation network coverage is explained. Relevant risk management considerations for commercial auto policies are provided, including employer practices that reduce liability risks. Personal auto policy risk and expense management is detailed. Practical application exercises are included for identifying appropriate coverages and endorsements for personal auto and commercial auto purchase scenarios.
QUESTIONS? Please contact:
Dryco (218) 517-8646 or office@drycoduluth.com
George at Zenith Auto Glass (218) 349-0349 or george@zenithautoglass.com