Property Damage Restoration Duluth Homeowners Trust: Dryco’s Story
Introduction
“Property damage.” “Restoration.” “Mitigation.” Those words might mean a lot to some people, and absolutely nothing to others. But to us, they all mean the same thing: someone is going through a difficult time, and they could use our help. – Cole Fechner, VP, Dryco Restoration Services
Dryco Restoration Services is a property damage restoration company located in Duluth, MN. As a company, our primary services are water damage restoration, fire, smoke and soot damage restoration, mold remediation, contents cleaning, and biohazard cleaning. Together, our team restores property and peace of mind.
A Local Company, Through and Through
Duluth, Minnesota is where we call home and where we do business. We’re a local company through and through. How we treat the people in our community and the experience they have with our team will always be paramount. — Dameon Lampinen, Estimator and Project Manager, Dryco Restoration Services
Our commitment to our community is present throughout Duluth, Hermantown, Cloquet, Superior, the North Shore and the Iron Range. We understand that receiving a call means getting the opportunity to help someone through a difficult time, and we take those opportunities seriously. While our trade is restoration, our passion is customer service.
Real Clients, Real Emergencies
1. A Candle Fire at a Restaurant and Event Center in Floodwood, MN
The owners of a restaurant and event center in Floodwood, MN had gathered for a private dinner one evening. Hours later, a smoke alarm went off. A candle they believed had been extinguished suddenly caught a tablecloth on fire.
| “Waking up the next day was probably the worst part of it. White chairs that go from floor to ceiling that were soot covered. We had curtains on the front windows that were soot covered. Everywhere you put your hand down and wiped, it was black. It was well beyond our capacity, time, and expertise to clean it up ourselves.” — Owner, Restaurant and Event Center, Floodwood, MN |
Our team was on-site the very next day, alongside the adjuster, and the plan for recovery was laid out. Soon after, crews arrived to begin the cleaning process. Every surface was wiped, vacuumed, and treated. Due to the size of the event center, lifts were brought in to clean the rafters, and extra team members assisted to mitigate the damage as soon as possible.
| “They said, ‘Could we come in a little earlier the next day?’ And I said, ‘Well, yeah, sure. Place is yours for the week. You can come in as early and stay as late as you want.’ He goes, ‘Good. We’ll be here at 6:00.’ By golly, they were.” — Owner, Restaurant and Event Center, Floodwood, MN |
The result speaks for itself.
Guests who returned after the restoration had no idea a fire had ever happened.
| “A lot of people came in and said, ‘It doesn’t smell like you had a fire. It doesn’t look like you had a fire.’ You almost don’t realize it until after it’s all done, and then you see it. It’s like, ‘This is unbelievable.’” — Owner, Restaurant and Event Center, Floodwood, MN |
This is exactly the outcome our fire and smoke damage restoration services are built to deliver: full soot removal, deep cleaning of soft surfaces and curtains, and complete odor elimination, not just a surface-level clean.
2. A Sewer Backup No One Saw Coming
For one Duluth homeowner, the emergency started with an unavoidable smell.
| “I woke up in the morning to a horrible smell. Didn’t know what it was. Looked down the basement and the floor was just covered in sewer.” — Homeowner, Duluth, MN |
Her husband, away at the time, got a call that no one wants to receive.
| “She said the basement is flooded and I need you to come home. Our septic backed up. I don’t have a sense of smell, but when I saw it, I was like, ‘Oh my god.’ We really quickly decided to go with Dryco for the cleanup.” — Homeowner, Duluth, MN |
Within days, the situation was fully under control.
| “Dryco came out and within a few days they had gotten all the sludge off the floor and it smelled a lot better. It was great to have them come so quickly and clean everything up for us. They handled all of the insurance claim stuff and did a great job lining it all up. I don’t want to have a reason to go back, but we would go back for sure.” — Homeowner, Duluth, MN |
Sewage backups are one of the most stressful and hazardous situations a homeowner can face. Our sewage backup cleanup services are focused on quickly removing sewer and water damage and thoroughly disinfecting all areas. Protecting clients and their property from long-term issues.
Our Core Services
As Logan Johnston, General Manager of Dryco Restoration Services, puts it, being a resource for clients when they need it most is at the heart of the job:
Being a resource, being the go-to problem solver for our clients, it’s why I love what we do. And it keeps me motivated to help each person that needs us. — Logan Johnston, General Manager, Dryco Restoration Services
Being the go-to solution for property damage means cleaning up after disasters for residential, commercial, and industrial clients alike. Dryco handles small issues as well as large, complex losses:
| Service | What It Covers | Learn More |
| Water damage restoration | Flooding, burst pipes, sewage backup, storm damage | drycoduluth.com/restoration-services/water-damage/ |
| Fire, smoke, and soot damage restoration | Structural cleaning, smoke odor removal, fire damage remediation | drycoduluth.com/restoration-services/fire-smoke-damage/ |
| Mold remediation | Inspection, containment, and full mold removal | drycoduluth.com/restoration-services/mold-damage/ |
| Contents cleaning | Restoring smoke, water, or mold-affected belongings | drycoduluth.com/restoration-services/contents-cleaning/ |
| Biohazard cleanup | Trauma/blood, crime scenes, and other hazardous contamination | drycoduluth.com/restoration-services/biohazard-cleanup/ |
Dryco serves residential, commercial, and industrial clients throughout Duluth and the surrounding region, which means we handle everything from a flooded basement to a multi-room commercial fire loss with the same level of attention.
What Sets Dryco Apart
The difference comes down to one thing above all else: how closely we listen to each client’s specific situation, and tailor our response to their needs.
Ultimately, what differentiates Dryco from other companies is our focus on the client. Whether it’s a homeowner or a commercial property manager, we’re going to find out what your specific needs are, your pain points, and work together with you through the entire process. Each one of us is passionate about the restoration industry.
That focus is backed by real technical credentials. Dryco is an IICRC-certified firm, with more than 10 certified employees on staff, including two master-certified technicians and two journeymen, all staying current with industry guidelines and best practices.
| Credential | What It Means |
| IICRC-certified firm | Meets the Institute of Inspection, Cleaning and Restoration Certification’s industry standards for restoration work |
| 10+ certified employees | The majority of our team holds active IICRC certifications |
| 2 master-certified technicians | The highest level of individual IICRC certification, reflecting advanced expertise |
| 2 journeymen | Skilled trades-level expertise supporting technical and complex restoration work |
Learn more about our credentials and approach on our Why We’re Preferred page.
Available When You Need Us, Day or Night
Property emergencies do not wait for business hours, and neither do we.
Dryco has the experience, training, proper tools, and equipment to minimize damage and start your recovery as quickly as possible. For your emergency property damage needs, Dryco is here to help. We are always available for 24/7 emergency services, so when you call, you can trust that someone is ready to respond right away.
Get Help 24/7
If you are facing water damage, fire or smoke damage, mold, or a biohazard situation anywhere in the Duluth area, North Shore, Iron Range, or Twin Ports region, Dryco is ready to respond.
Visit our website: drycoduluth.com
Call us 24/7: (218) 628-6101
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